Terms and Conditions

Welcome to Vita Bella Gifts. By accessing or using our website and services, you agree to abide by the following Terms and Conditions. Please read these terms carefully as they outline your rights and obligations.

1. Order Processing and Payment

Accepted Payment Methods: We accept payments through PayPal, Clearpay, Stripe, WooPayments, and Klarna. All payments must be authorized at the time of purchase to process your order.
Order Modifications and Cancellations: You may request modifications or cancellations within six (6) hours of placing your order. Please contact our customer service team to submit your request.
Bulk Orders: We have no restrictions on large orders or bulk purchases; however, processing times may vary depending on the size of the order.

2. Shipping and Delivery

Shipping Times: Estimated delivery times vary depending on the product and destination. Some items may have specific delivery estimates available at checkout.
International Shipping: We offer worldwide shipping, with no country restrictions. Please note that international shipments may be subject to additional customs fees or taxes, which are the customer’s responsibility.
Expedited Shipping: Expedited or priority shipping options are available and are priced per item. Please select your preferred shipping method at checkout.

3. Returns, Refunds, and Exchanges

Return Policy: We offer store credit for all eligible returns. No refunds are provided. Customers are responsible for return shipping costs. More information can be found in our Refunds & Returns Policy
Damaged or Defective Items: If your item arrives damaged or defective, please contact us with details and images of the issue. We will address the situation promptly in line with our Refunds & Returns Policy.

4. Customer Accounts and Data Use

Account Creation: Customers may choose to create an account or proceed with guest checkout. Creating an account allows for faster checkout in the future. More information can be found in our Privacy Policy.
Marketing Communications: By providing your email, you consent to receive marketing communications from Vita Bella Gifts. You may opt out at any time by following the unsubscribe link in our emails. More information can be found in our Privacy Policy.

5. Intellectual Property

Design Ownership: All designs, images, and text on Vita Bella Gifts are copyrighted and the exclusive property of Vita Bella Gifts. Unauthorized use, reproduction, or distribution of our content is strictly prohibited.

6. Limitation of Liability

Third-Party Services: Vita Bella Gifts is not liable for any delays, damages, or losses due to third-party services, such as shipping providers, that are outside our control.

7. Custom Orders and Personalization

Custom Requests: We welcome custom order requests, with no restrictions on the nature of the content. However, we reserve the right to review all custom orders for suitability and compliance with our policies.
Approval Process: Each custom order includes a proof or mockup for approval. Revisions are available upon request before production begins.

8. Governing Law

These terms are governed by the laws applicable in our business’s operating country. Any disputes will be resolved in accordance with these laws.

9. Contact Information

For questions, comments, or concerns about these Terms and Conditions, please contact us at info@vitabellagifts.com.